PRIVACY POLICY
This Privacy Policy describes how nedoribeauty.co.za (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
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COLLECTING PERSONAL INFORMATION
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When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
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Device Information:
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
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Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
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Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
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Disclosure for a business purpose: shared with our processor Wix.com
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Order information:
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Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
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Source of collection: collected from you.
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Disclosure for a business purpose: shared with our processor Wix.com
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Customer support information:
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Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
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Purpose of collection: to provide customer support.
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Source of collection: collected from you.
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MINORS
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The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Email: info@nedoribeauty.co.za
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SHARING PERSONAL INFORMATION
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We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.wix.com/about/privacy
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We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
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BEHAVIOURAL ADVERTISING
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As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
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We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
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For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
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USING PERSONAL INFORMATION
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We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers. This is done via SMS. email, phone, social media and other communications.
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NEDORI BEAUTY (Pty) Ltd. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 or POPIA ACT www.popia.co.za
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RETENTION
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When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase/delete this information. Please see below section on POPIA ACT.
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COOKIES
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A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted.
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Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
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You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
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Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
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Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
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DO NOT TRACK
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Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
CHANGES
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We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
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TRADEMARKS & COPYRIGHT PROTECTION PREVENTING UNAUTHORISED USE
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All material from the Site is considered property of NEDORI BEAUTY, any unauthorised use of such material is strictly prohibited. This includes any content such as graphics, hyperlinks, images, text, etc. NEDORI BEAUTY’s trademarks, and logos and other Intellectual Property used and displayed on the Site are considered property of NEDORI BEAUTY. All such rights are protected by intellectual property laws in South Africa, and all rights are reserved. No portion of the Site may be copied, sold, reproduced, duplicated, resold or otherwise exploited for any commercial purpose that is not expressly permitted by NEDORI BEAUTY. There shall be no representation made on the Site that would be construed as granting, by implication or otherwise, any license or right to use any Intellectual Property displayed on the Site. NEDORI BEAUTY’s Intellectual Property may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits NEDORI BEAUTY or its products.
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POPIA ACT
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As you may be aware, the Protection of Personal Information Act, 2013 (Act 4 of 2013) (POPIA) has come into full effect on 1 July 2021. NEDORI BEAUTY is committed to protecting customer information, your personal information and privacy is important to us, and your contact details will always be safe and protected by us.
If you would like to view the full act, kindly follow the below link:
https://popia.co.za/
The law is designed to protect the way your personal information is used, stored and processed. In order for us to comply with POPIA, we are in the process of continually updating our database, and we need you to confirm whether you are happy to receive direct communication from NEDORI BEAUTY. This is to ensure you remain updated with our events, products and product information, newsletters, and Notifications.
No action is required if you're happy to stay on the mailing list to receive our correspondence. If you don't wish to receive our email communications, you can contact us on: info@nedoribeauty.co.za. Please note that you can opt-out at any time.
CONTACT US
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For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@nedoribeauty.co.za. Last updated: 1 June 2022. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.
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